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Chapter 3

Introdution to the Pet Grooming Industry

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It's hard to believe that pet grooming could persist for so long a time without becoming more formally recognized as a profession. Today there is no mandatory vocational licensing of pet groomers. Since 2001 several state legislatures have revived efforts to vocationally license pet groomers. However, no legislation has passed. One reason may be that none of these efforts originated from groomers. Unfortunately legislators reacted to unfavorable, even shocking, reports of pets maimed or killed while under the care of groomers. An increasing number of these tragedies are receiving major media attention including the Wall St. Journal (see GroomerTALK Message Board for an archived copy). Lawmakers felt they had to respond. Yet the momentum was not enough to pass legislation.
 
Career Start Guide Table of Contents
 

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  1. Industry Outlook
  2. History of Pet Grooming
  3. Introduction to the Grooming Industry
  4. Who Are Groomers
  5. Demands of Pet Grooming
  6. Setting a Career Path
  7. Educational Opportunities
  8. Pet Groomer Wages
  9. Stages of a Pet Grooming Career
  10. Outfit a Grooming Career or Business
  11. Self-Employment Requirements
  12. Future Opportunities
  13. Buying a Pet Grooming Business
  14. Get Involved and Stay Involved

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In the 1960’s, Madeline Bright Ogle and the United Dog Groomers of California got an Assembly Bill introduced into the California State Legislature proposing vocational licensing for groomers. The Assembly saw no urgency for vocational licensing. Legislators regularly shelved the bill and addressed greater issues of the day, primarily the Vietnam War. However, good did result from their efforts. Many of the pet groomers involved took advantage of their proposed standards. History shows that these pioneers established solid businesses, some of which are still in operation today and thriving. Their voluntary adoption of the standards they professed created remarkable businesses. Several of them are still in business nearly 5 decades later.

Career seekers find it difficult to believe that a large majority of U.S. pet groomers are not members of even one pet grooming association. Estimates of national membership are as low as 5%. Without formal organization and standardization associated with a recognized profession, the pet grooming industry suffers. Channels of communication between pet groomers, pet owners and career seekers never improved until the Internet arrived. We formed Find A Groomer Inc. and PetGroomer.com to establish new communication channels. It was our answer to thousands of career seekers contacting our offices for career information.

Internet communications has done more to mobilize new developments in pet grooming than any other factor in the past 50 years. Every year the number of grooming websites grows and the body of industry information expands. Many of the brightest groomers continue to publish new educational resources with schools, home study and reference materials such as grooming books and DVDs.

There is still room for improvement. Your exploration of the industry will uncover thousands of grooming business owners not communicating constructively with their peers and associates. They rely on the barriers of labeling other members of the industry as “their competition.” Doors close. Progress idles. You may find yourself working in such businesses. We are not like them, and neither are thousands loyal to PetGroomer.com and its GroomerTALK Community℠. In fact, we’re shooting cannonballs at the limited attitudes holding our profession in the past. We hope that you will join us.

Every day thousands of groomers and career seekers use the Internet to share grooming information. Our PetGroomer.com GroomerTALK Community℠ is a popular destination. These participants are an important sign of progress. They exemplify the desire for change at an industry level. We can come together and secure more professional recognition.

One way is the traditional process of vocational licensing. Hopefully, the measures will be written by and for groomers with governmental acceptance. Even better, groomers can establish an alternate system such as mandatory certification governed by the industry. We as a body of professionals could better control requirements for minimum standards of education and performance. In addition, we could maintain a database of approved groomers. Thereby we can uplift pet grooming to the status of a formal profession recognized by every household.


Our fascinating and valuable industry remains fragmented. The absence of adopted standards for grooming operations, required education and even how we deliver services to pet owners leaves every aspect of the industry open to personal interpretation. For example, career seekers believe they will get the same grooming education regardless of which school they attend, or through alternatives like home study or apprenticeships. Nothing could be further from the truth. We even confuse pet owners. Most of them expect “Puppy Cuts” to be the same in any grooming business, and that is seriously wrong. There are styles that share the same name, but not results. It’s even confusing for groomers working in different regions. Don't expect the work environment to be similar in all grooming businesses. It isn't so. Remember, fragmentation is characteristic where adopted standards of open don't exist. Be ready for change and differences as you move through the industry. Notice the diversity. Take few absolutes as truly absolute. Be ready to hear, "We do things this way." Expect others to do things differently. Never a dull moment awaits you.

Continued on the next page.


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